We generally have a 30 days refund policy for the service that you purchase on our Site. However, we strive to provide the best service and care about the satisfaction of our buyers, which is why we may provide a refund on a case-by-case basis under certain circumstances, as the same rests entirely on our discretion. So, whenever you face a problem with our services, please get in touch with us at contact@plentysocial.com and we will evaluate the best resolution for you.
If you had placed the order after complying with all the directions mentioned in Section 6 above, then there is an extremely less likelihood that your followers would not have been delivered. However, get into touch with us at contact@plentysocial.com and we will rectify the issue.
We do not provide a refund in case you face a drop in the number of followers at any point of time. Its pertinent to mention that sometimes Instagram tends to delete accounts that other users mark as spam. This may cause follower counts to drop. Therefore, if you experience drop in followers within the first 30 (thirty) days of your purchase, we will provide you more followers to complete the number of followers that you had paid for – for free!
Please note, it is your responsibility ensure that your system and phone are properly protected with security codes, and that your cards are protected and you do not share your card or bank details with anyone you don’t trust. Having that said, if someone else has purchase the service using your card, or in cases, where your card has been lost or hacked, and someone else purchases that service without your authorization, we will be unable to refund you in all such circumstances as we provide a digital service that is completed and delivered in a few minutes and so refunds in such cases are not possible. Please contact us at contact@plentysocial.com and we will be happy to explain you further on this aspect.
Refund will only be provided in circumstances, where we are unable to perform the service at our end. If you are entitled to a refund, you will receive the refund in your original method of payment within a period of 30 (thirty) days from the date that we approve your refund request. Please contact us at Contact@plentysocial.com if your refund has not reached you within this period.